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If they are, you should unplug your router for 30 seconds, then plug it back in and wait for it to boot up.

One of the easiest ways to make sure it’s not the internet itself, is to see if other devices are also having problems. You need to check both that the device itself is connecting to your router and that the router is receiving an internet signal. The first thing you want to do is make sure that your internet is properly connected. Troubleshooting DirecTV Streamīelow we’ve put together three troubleshooting steps you can take to try and figure out what the problem is with your DirecTV stream and address it: Check Your Internet Connection In the next section, we’ll lay out how you can get your DirecTV stream up and running again. The nice thing is most of these problems are relatively simple to address. The biggest sign this is the case is receiving an error message. Updates: Your streaming app may simply need to be updated.The same applies to the power cable as well. That may be an indication you need to replace the cable. If it is a short in the cable, wiggling it around will make the image appear and reappear. Loose or damaged cables: If the screen is cutting in and out, there’s a chance that your HDMI cable is either not fully plugged in, or damaged.Signs that this is the case include a frozen screen, a blurry image, or an image that cuts in and out. It could be the internet itself having trouble, or simply an internal error on the device causing it to have connectivity problems. Poor internet connection: This is probably the most common reason that a DirecTV stream would suddenly stop working.Below we’ve outlined some of the most common issues that cause a DirecTV stream to stop working, along with the signs of each problem: It could be anything from loose cables to a bad wifi connection. There are many reasons why your DirecTV Stream could stop functioning properly. What Causes a DirecTV Stream to Stop Working In our guide below we will walk you through what kinds of problems can cause a DirecTV stream not to work, as well as what troubleshooting steps you can take to fix it. If you need to get your DirecTV stream back up and running quickly, we’ve got you covered. Try restarting it and checking the cables to ensure it is plugged in properly. If other devices connect to your internet fine, then it is probably the device itself. If your DirecTV stream isn’t working, you should first check to see if it is the device itself having the problem or your internet. What do you do when your DirecTV stream isn’t working? Still, sometimes the stream can freeze or not work at all. A DirecTV streaming device is perfect for streaming all of your favorite shows and further integrating your smart technology.